Shipping Policy
Shipping Policy
Thank you for shopping at Better Safe Than Sorry! We want to ensure you have the best shopping experience, so we’ve outlined our shipping policy below. If you have any questions, feel free to contact us at juangarcia1899stg@gmail.com.
1. Processing Time
Orders are processed within 1-3 days of receiving the order. Please note that processing time does not include weekends or holidays. Once your order has been processed, you will receive a shipping confirmation email with tracking details.
2. Shipping Methods and Delivery Times
We offer the following shipping methods:
- Standard Shipping: Delivery in 3-10 business days.
Please note that delivery times may vary depending on your location, and we cannot guarantee delivery dates.
3. Shipping Rates
Shipping rates are calculated based on your delivery address and the weight of your order. The shipping cost will be displayed at checkout before you complete your purchase.
For orders over 30 dollars, we offer free standard shipping.
4. International Shipping
We currently ship to the following countries: USA, Canada. International shipping rates vary depending on the destination. You may be responsible for any customs duties, taxes, or import fees applied by your country upon arrival.
International shipping times may vary, and customs processing may cause delays beyond our control.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment through the carrier’s website.
6. Shipping Delays
While we strive to process and ship all orders in a timely manner, delivery times may be affected by unforeseen circumstances such as weather, holidays, or carrier delays. If your order is delayed, we will notify you as soon as possible.
7. Lost or Damaged Orders
We are not responsible for lost or damaged packages once they are in the possession of the shipping carrier. However, we will work with you to file a claim with the carrier if necessary.
If your order is lost or damaged during shipping, please contact us within 10 days of receiving the shipping confirmation so that we can assist you.
8. Incorrect Address
Please double-check your shipping address before completing your order. We cannot be held responsible for delays or lost packages caused by an incorrect or incomplete address provided by the customer. If your address needs to be updated after your order is placed, please contact us as soon as possible.
9. Returns and Exchanges
For information on returns and exchanges, please visit our [Return and Exchange Policy] page. You can return items within 10 days of receiving your order, as long as they are unused, in their original packaging, and meet our return criteria.
10. Contact Us
If you have any questions or need assistance with your order, please feel free to reach out to us at:
- Email: juangarcia1899stg@gmail.com
